Privacy Policy

Last Updated: December 26, 2025

1. Introduction

Techdozie Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://techdoziesolutions.com/ (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you voluntarily provide to us when you:

• Fill out contact forms or service application forms
• Subscribe to our newsletter or communications
• Create an account or register for services
• Participate in surveys or feedback requests
• Contact us via email, phone, or live chat
• Submit support tickets

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Company name and job title
• Project details and requirements
• Payment information (processed securely through third-party payment processors)
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing behavior. This information is collected using cookies and similar tracking technologies and includes:

Visitor Analytics (Anonymized):

• Session identifiers (anonymous, unique per browser session)
• Visitor identifiers (anonymous, persistent across sessions)
• Pages visited and time spent on pages
• Device type (desktop, mobile, tablet)
• Browser type (anonymized - browser name only, no version numbers)
• Country/region (derived from IP address, anonymized)
• Referrer information (hostname only, no full URLs)

Technical Information:

• IP address (anonymized and used only for geographic location)
• Browser type and version
• Operating system
• Date and time of visits
• Clickstream data
• Website navigation patterns

Important: We do NOT collect:

• Personal names or email addresses through analytics
• Specific device identifiers
• Full IP addresses (only anonymized country data)
• Detailed user agent strings (only browser type)
• Full referrer URLs (only hostnames)

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of Cookies We Use:

1. Essential Cookies: Required for the Site to function properly. These cannot be disabled.
2. Analytics Cookies: Used to understand how visitors interact with our Site. These are only set with your consent.

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of the Site.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Maintain Our Services

• Process and respond to your inquiries and requests
• Provide customer support and technical assistance
• Manage your account and service subscriptions
• Process payments and transactions
• Deliver requested services and information

3.2 To Improve Our Services

• Analyze usage patterns and trends (using anonymized data)
• Understand how visitors interact with our Site
• Improve website functionality and user experience
• Develop new features and services
• Conduct research and analytics

3.3 To Communicate With You

• Send you service-related communications
• Respond to your inquiries and support requests
• Send marketing communications (with your consent)
• Notify you about changes to our services or policies

3.4 For Legal and Security Purposes

• Protect against fraud, abuse, and security threats
• Comply with legal obligations
• Enforce our terms and conditions
• Protect our rights and property

4. Data Sharing and Disclosure

We do NOT sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Site, conducting our business, or serving our users, including:

• Payment processors
• Email service providers
• Cloud hosting services
• Analytics providers (using anonymized data only)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information with your explicit consent or at your direction.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Visitor Analytics Data:

• Visitor session data is retained for 90 days
• After 90 days, old session data is automatically deleted
• Aggregated, anonymized statistics may be retained longer for analytical purposes

Personal Information:

• Contact information and service applications: Retained as long as necessary to provide services and comply with legal obligations
• Support tickets: Retained for the duration of the support relationship and as required by law
• Marketing communications: Retained until you opt out or request deletion

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

• Request access to the personal information we hold about you
• Request a copy of your data in a portable format

6.2 Correction and Deletion

• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)

6.3 Opt-Out and Withdrawal of Consent

• Opt out of marketing communications
• Withdraw consent for analytics tracking (via cookie settings)
• Disable cookies through your browser settings

6.4 Data Processing Restrictions

• Request restriction of processing of your personal information
• Object to certain types of data processing

To exercise these rights, please contact us using the information provided in Section 10 (Contact Us).

7. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS)
• Secure data storage
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure that your information receives an adequate level of protection in accordance with applicable data protection laws.

9. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Cookie Consent

By using our Site, you consent to our use of cookies in accordance with this Privacy Policy. You can manage your cookie preferences at any time through:

• The cookie consent banner on our Site
• Your browser settings

Analytics Tracking:

• Analytics tracking is optional and requires your explicit consent
• You can accept or reject analytics cookies when you first visit our Site
• You can change your cookie preferences at any time

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Techdozie Solutions

• Email: hello@techdoziesolutions.com
• Phone: 07063495822

14. Compliance with Data Protection Laws

This Privacy Policy is designed to comply with:

• General Data Protection Regulation (GDPR) - For users in the European Union
• California Consumer Privacy Act (CCPA) - For users in California, USA
• Other applicable data protection laws in jurisdictions where we operate

If you are located in the European Economic Area (EEA), you have additional rights under the GDPR. If you are a California resident, you have additional rights under the CCPA.